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please bretby have it all year round. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. White bun was dry and crumbly which spoilt the burger. Easter chicks in the pet section were adorable. The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. Won't be revisiting. 171. Then, just as we finished eating, we were brought two portions of chips free-of-charge. The salad was very uninspiring, with no dressing.Hopefully, just a bad day. Get quick answers from Planters At Bretby staff and past visitors. We're back at Planters at Bretby Garden Centre for our final fair of the year and it will be amazing! the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. The staff are helpful and knowledgable too. Can a gluten free person get a good meal at this restaurant? called in as we were staying locally (knights lodges) at lunch time. Note: your question will be posted publicly on the Questions & Answers page. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! The name means "dwelling place of Britons". the food we got was freshly made and tasty. Bretby Garden Centre - Google My Maps Planters at Bretby - Bretby - Burton-on-Trent, Staffordshire - Foursquare Not usually one to complain but poor service and poor portions. We paid for our food at 13:19 and it finally came to the table at 14:10. The Bretby garden centre will be offering a wide range of Christmas fare and decorations. Price range: 5 - 18. Didnot taste as expected. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, weve got it. Anyone on or off Facebook. We ordered 2 prawn salads, for around 22 as I recall, including sparkling water.We seemed to be waiting ages for the food. Bretby Hall was converted by a private developer into luxury apartments and this property provides a wonderful opportunity to purchase one of the collection of these prestigious homes, with the added interest of a Grade II * listed hall setting. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. Bretby Garden Centre - ice rink returns to Planters Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - itsnot rocket science.More, We paid for our food at 13:19 and it finally came to the table at 14:10. All seemed cheap food, with little thought to the preparation. PLANTERS AT BRETBY, Burton upon Trent - Tripadvisor which when you placed on the base on your table identified where you were sitting , this worked very well. We've had quite a lot of families already come down to have a go on the ice. My grandsons meal was exactly the same (he had the roast beef too) after searching we finally found someone and sent the food back because it was cold. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! But then I got to the peas, these weren't even Luke warm, they were stone cold. When after a further half hour someone finally came to take the plates away I voiced my complaint about everything i have mentioned above but there was no customer service at all, no apology nothing at all. Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com. Bretby Lane, Burton upon Trent DE15 0QS, England. Mince pies had hurriedly been put out, with a very good price reduction on those. Planters At Bretby Garden Centre opening times Opens in 9 h 10 min Updated on 09/12/2022 Opening Hours Hours may differ - changed a while ago Thursday 09:00 - 18:00 Friday 09:00 - 18:00 Saturday 09:00 - 18:00 Sunday 10:30 - 16:30 Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Contact Details 92 Bretby Lane, Seasonal items available, including a huge range of LED scenes/vehicles. (HTTP response code 503). Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. Planters at Tamworth & Bretby | Planters Garden Centres To be fair, we were offered free drinks or a cake as compensation. Tel: 01283 . Planters At Bretby is rated accordingly in the following categories by Tripadvisor travelers: Bretby Lane, Burton upon Trent DE15 0QS England. The access road to the car park is punctuated by speed humps and rather over the top billboards, in my opinion needlessly drawing your attention to their products. Access from your area has been temporarily limited for security reasons. Staff were lovely and friendly. Staff were lovely and friendly. Easter chicks in the pet section were adorable. cafe/restaurant was fairly busy. Food was tasty but there was no apology for the wait,only being told Well we are busy. wouls call again ifin area.More, We ordered 2 prawn salads, for around 22 as I recall, including sparkling water. Crockery all in good order; tea pits poured well. The cake was expensive, what was left of what had been there, many empty uncleared plates and domes. Afternoon tea - Planters At Bretby, Burton upon Trent Traveller Reviews If there has to be music ( which Id rather there wasnt ) can it not be something more serene and not so loud as it spoils the experience. We ordered 2 coffees and 2 cakes the first disappointment was they do not have soya milk (dairy allergy customers beware) all reputable coffee shops do stock it!!. Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. You can email the site owner to let them know you were blocked. If you know of any other garden centres or nurseries back open which are not included in the list above, please email newsdesk@derbytelegraph.co.uk with details and we can add them to the list. 2 photos. All i can say to Planters restaurant is a thankyou for completely ruining my mothers day treat. Planters at Bretby Ltd, Burton-On-Trent | Garden Centres - Yell Then we have to lay the pipes down to pump the liquid on and freeze it. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. The salad was sadly very disappointing! This means that we may include adverts from us and third parties based on our knowledge of you. Those trading again are enforcing social-distancing measures, with many limiting the amount of customers allowed in at any one time. Soup luke warm sent it back came back with skin on where had been reheated to much the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. Playing bird song or something in keeping with the surroundings would be more agreeable. more. Performance & security by Cloudflare. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. the food we got was freshly made and tasty. Thank you again, we hope to see you soon, The staff at the restaurant at Planters at Bretby have a serious lack of customer service skills. Food not cheap 10.99 for Cottage pie more than most pub prices. Lunch on Saturday luke warm. We visit regularly and have never been disappointed before. Ice rink manager Adam Cresswell, 28, said: "The first stage is to put the platform down for everything to sit on. We seemed to be waiting ages for the food. Please come again soon, This is the version of our website addressed to speakers of English in the United States. with wet runny prawn sauce! What Types of Materials are Ideal for a Greenhouse. Staunton Harold. Zoom in to see updated info. Opening times for Plant Nurseries & Garden Centres in Bretby . Joe C, Marketing at Planters At Bretby, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Chesterfield Arms, Greene King Pub & Carvery. Thank you. Hi,Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team.We have all our meats delivered from a local butcher so I'm shocked to hear you didn't enjoy the sausages, we usually get such great feedback.We hope you visit us again soonKind regardsGareth. Something went wrong, please try again later. Or by navigating to the user icon in the top right. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. Garden centres across Derbyshire have reopened this week in response to the Governments updated lockdown guidance. Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. Service Wonderful but no Brioche Bun for Burger, Ask W8791ROjennyc about Planters At Bretby, Ask lindaann60_2007 about Planters At Bretby, Dont go unless you want to be ages waiting for food, Ask X6113FCmelissad about Planters At Bretby, Ask S213SMandrewr about Planters At Bretby, Ask grahamsH4134CA about Planters At Bretby, Ask Curiosity42795725507 about Planters At Bretby, Ask philandliz2017 about Planters At Bretby, Luke warm soup, overcooked fish and undercooked bacon, Ask angiebabe565 about Planters At Bretby, Ask Marcopolo186338 about Planters At Bretby. Great prices with both too. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Thank you for taking the time to review our Garden Centre Restaurant. When. Planters At Bretby | Garden Centre Guide Tagine had cool spots! Mince pies had hurriedly been put out, with a very good price reduction on those. 01283 703355 info@plantersatbretby.com https://www.plantersgc.com/ Rating Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, we've got it. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Here is a list of garden centres and nurseries that have reopened in Derbyshire and their opening hours: Opening times: 8am to 7pm Monday to Friday, 9am to 6pm on Saturday, 10.30am to 4.30pm on Sunday, Opening times: 9am to 5.30pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Opening times: 8.30am to 5pm Monday to Saturday, 10am to 4pm on Sunday, Opening times: 8.30am to 6pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Location: High Wood Way, Barlborough, Chesterfield, Opening times: 9am to 5pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Location: Park Road, Newhall, Swadlincote, Opening times: 9am to 6pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Location: Nottingham Road, Tansley, Matlock, Opening times: 9am to 5pm Monday to Saturday, 10am to 4pm on Sunday, Location: Hassock Lane North, Shipley, Heanor, Opening times: 9am to 5.30pm Monday to Saturday, 10am to 4.30pm on Sunday, Location: The Old Kitchen Gardens, Tissington, Ashbourne, Opening times: 10.30am to 4.30pm Monday to Sunday, Location: Eckington Road, Coal Aston, Dronfield. Bretby Nurseries | Garden Centre Guide Ordered Ham, egg & chips. Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten free or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. The Garden centre is first class, well stocked and clearly laid out with good parking.In the spacious restaurant I choose the full English breakfast with a latte.You were given a tracking disc which when you placed on the base on your table identified where you were sitting , this worked very well.The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful.The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter.The latte was one of the best I have had for some time.The total bill came to 10.48.In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. Unfortunately I didn't time it! Such a shame as we come regularly for Sunday lunch which is always good. Bretby Hall, Bretby, Burton Upon Trent, Staffordshire During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! I will definitely not be returning again and will make sure all my 450 facebook friends know just how bad it is.". Unfortunately I didn't time it!Eventually I went up to the kitchen and asked when our food would be really.After waiting at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. 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My mothers day 'treat' turned into a mothers day nightmare by the awful place chosen for what should have been and could have been a really nice time out. couldn1t comment on the prices because i didnt pay. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Closed now : See all hours See all (30) Ratings and reviews 3.5 215 reviews #15 of 29 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE $6 - $21 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! The salad was very uninspiring, with no dressing. Great prices with both too.Then for a cup of tea. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! Claim your listing for free to respond to reviews, update your profile and much more. Learn how to create your own. One cream slice had become a cream slide. Dont go unless you want to be ages waiting for food. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. looking forward to seeing you all there. More information can be found on Planters at Bretby's website . We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvementMore, called in as we were staying locally (knights lodges) at lunch time. Vegetables available limited - just got carrots with Cottage pie. Bretby Garden Centre. As always you can unsubscribe at any time. Seasonal items available, including a huge range of LED scenes/vehicles. The latte was one of the best I have had for some time. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. Thank you for taking the time to review our Garden Centre & Restaurant. 9:00 AM-6:00 PM; Sun. Our aggregate rating, Sluurpometro, is 84 based on 619 parameters and reviews, If you need to contact by phone, call the number +44 1283 703355, An error has occurred! One cream slice had become a cream slide. queues to order were VERY slow moving. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether.More, my little girl absolutely loves it so thought we would pop by and leave a review. I like it that they have a play area for the kids. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. She was so rude that I actually said that I was not prepared to stay on the phone and be insulted and called a liar and put the phone down. Come along and get some Christmas shopping done whilst enjoying some tasty hot food and sweet treats! New menus, again, because there has been another price increase. Fish and chips were over cooked fish was near on black and chips pale PlantersatBretby, Public Relations Manager at Planters At Bretby, responded to this review. Plates taken away but nothing more happened. that the ham and eggs was 2.00 more than wherever she'd just come from). Thecake was expensive, what was left of what had been there, many empty uncleared plates and domes. What do you think about Bretby Nurseries? Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. Nice gift shop too. open in a new window open in a new window open in a new window open in a new window open in a new window . **) and continued, inferring that I was lying about the food claiming to have used a probe on the food to make sure it was 75 degrees after I had returned it and she had microwaved it. not something I would have liked to have admitted to in the first place anyway which it might have been when it was in the kitchen but by the time it returned to the table it certainly was still only luke warm on the outside and still cold in them middle, the beef being still as cold as if it had just come out of the fridge, the potatoes now being like rubber (roast potatoes and microwaves really don't go together), but that was irrelevant as the whole meal was now just a mushy microwaved mess and was definitely inedible. I Love this garden centre but it really upset me to see the reindeer just lying there for visitors to look at them because its Christmas. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Lovely food in the restaurant. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. Find Planters at Bretby Ltd in Burton-On-Trent, DE15. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. When I finally plucked up the courage to take my hands off the railing, I realised it actually was quite fun and I would definitely recommend anyone keen to get out on the ice to check it out. - and it's a third of the price of Heinz, Consumer group Which? We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! What Types of Materials are Ideal for a Greenhouse. btwthe map isnt for bretby by burton on trent! Planters At Bretby Garden Centre opening times - FindOpen The yorkshire pudding was now just a soggy lump, the roast potatoes had turned to rubbery coated mush and to cap it all the whole plate was still only very slightly warm. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table say that the ham and eggs was 2.00 more than wherever she'd just come from). Planters At Bretby: Bretby Garden centre - See 216 traveler reviews, 30 candid photos, and great deals for Burton upon Trent, UK, at Tripadvisor. I thought as i looked at it that it could be quite reasonable even though the 'seasonal veg' consisted of frozen runner beans and a considerabl number of frozen peas.. neither of which are actually veg from the current season but then i saw that these hadnt been drained and my plate was swimming in water and where it had blended watery gravy firstly i tried to cut into one of the very adequate slices of beef but the knives are so blunt i ended up with very sore really deep dents in my fingers.. the cutlery is awful.. dirt cheap rubbish that serves no purpose other than pretending that it can be put to any practical use it was at this point i realised that my food was stone cold. To be fair, we were offered free drinks or a cake as compensation. Wet & Brown Lettice leaf's. The Garden centre is first class, well stocked and clearly laid out with good parking. The salad was sadly very disappointing! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. No one at any time during our meal did anyone come to the table to check that everything was okay. Guarantee you'll never miss another Chesterfield story by signing up for our free email updates. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. New menus, again, because there has been another price increase. Needing new garden tools and plant stock, this was our obvious venue to visit.Shop all as it should be, minus the old live giant fish in his tank. Smoked salmon and prawn duo came on a small bed of mixed green leaves, consisted mostly of the leaves that look a bit like dandelions, two slices of tomato and one slice of cucumber cut in half no sauce until i sent it back to have some put on it. Staff very helpful and welcoming. This is a nice garden centre let down by poor service in the restaurant / coffee shop. Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com.Thank you, Ben. We always enjoy our visit here, products available and reasonably priced. First to Review. Bretby Hall is located at the top of a private road flanked by woodland, lakes and open fields. I noticed another review that refers to the 'scowling' done by the staff and can actually vouch for this as well as their actual rudeness when confronted with a complaint. Opening hours Reviews Monday09:00 - 18:00 Tuesday09:00 - 18:00 Wednesday09:00 - 18:00 Thursday09:00 - 18:00 Friday09:00 - 18:00 Saturday09:00 - 18:00 Sunday10:30 - 16:30 Are the opening hours incorrect? BRETBY NURSERIES - Bretby Lane, Burton On Trent, Staffordshire, United Also we had a long wait at the checkouts.with our purchases Will be avoiding in the future. The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. Shop all as it should be, minus the old live giant fish in his tank. Popped in with my daughter for a late lunch, and rather wish we hadn't bothered.