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That's why we tell you the price up-front. Now just have to keep my furniture under tarps and curtains down until I can find a reliable roofer. Great work, Quality windows Continue reading . The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. Have something to share about Built-Rite Window Corp? After my windows were installed I called Patrick to talk about how the curtains did not open correctly. Perfect Installation and Cleanup Continue reading . Windows, doors roofing, siding, decks, porches, awnings, railings. Installers of new windows, doors and glass block. The job was 2 sliding windows and 2 double pane windows, and it was completed within a few hours. (See our Guild Quality survey results here: http://www.guildquality.com/cr/Rite-Window/R47491510444VFR/ ) A reading of all of our online reviews gives an accurate portrayal of the way Rite Window conducts its business. Wayne was very knowledgeable and the guys installing did such a great job for a big project. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. They came the next day, measured, ordered and installed the window in a very timely manner. Well, all went fine until I got the first bill. They professionals. They were very accommodating with my schedule! Please note that HomeAdvisor does not confirm local licensing. Reviews are different than comments. Yes it was leaking when you came to give me an estimate for the job in the winter. Specializing in Roofing, siding, and gutter services. The blinds are causing a white stripe from top to bottom on the glass in 3 areas. I do think that they could have used another guy for such a big window. Share. One simple question : Why were 5 of the 8 windows finished off differently than the other 3 ? Continue reading . We also hold a 5-Star rating from Guild Quality. Just had 8 windows and 3 bay windows replaced after building this house 30 years ago. I was more impressed with Pauls work ethic than I was with the in creditable finished product. The installers (Joe & Dan) were friendly, and very professional. Total cooperation with delivery & installation. The price was good for the door and the company has good customer service. The salesman was knowledgeable and helpful, someone that gave me the straight story. In situations like yours it is unfortunate, but it's still necessary, because otherwise we'd be using our limited time resources to provide free quotes on jobs that have little chance of ever materializing. Rite Window is locally owned. Caulking awful Each window installed and finished off differently yet measurements taken day of estimate. Also, when the door is opened fully, it rises out of the track, and does not slide as easily as we expected it would. Beware this gimmick We highly recommended Rite Window! Family owned home improvements with high quality, low prices, full warranties and service. The windows have a good warranty on them, but hopefully we wont be needing to use it any time soon. Had a little snafu where the measurer had the wrong contact info for us, so it delayed the whole project by 3 weeks, which Rite-Window was not able to make up time from. Well we never got a call and contacted Rite. The first tech sent out said we needed the entire window replaced and we would get a call when it was ready. Very pleased and would highly recommend them. The work was done well and they kept the house clean as they went! We thank the person who created the post above for bring the license problem to our attention, and we wholeheartedly agree with his warning that "the buyer should beware". We have a spotless A+ rating with the Better Business Bureau. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If a worker wants to smoke in/by the truck In the drive we have no problem with that. The installers were courteous and professional and they did the job Rite. Dominick of OCLTRG knew this, insisted I sign paperwork, he forwarded their insurance Information to me so I could file a claim for damage to my dryer was scratched and two 2 1/2" Levelor Window Blinds also broke one 2 1/2" Continental Curtain Rod. Workers professional and neat Job completed in short time communicated with us need to return for 1 thing and did so next day would use Rite window again and have recommended them to my friends. They were very good! We are unable to process your request. We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews. Ted is very talented and his contributions to our company have been immense. Thank you. With energy-efficient replacement windows, entry and patio doors, roofing, showers and baths, we install products which will add to the value of your house. There is no bidding as the fully executed purchase and sale is a binding contract. The only complaint I had was that they left all the window blinds on my kitchen table and all around the house. WINDOW NATION - 121 Photos & 209 Reviews - Yelp You will be happy you did! Our entire experience with Rite Window has been outstanding! No subcontracting and no one word answers to our questions. As our customers say in online reviews about our company, we provide a uniquely relaxed buying experience. It is so bad, we cannot paint the wall and new trim until we finish scraping down the rough caulking that was applied and sand. During the transition a customer of the previous business filed a complaint with the Consumer Affairs Office because I had installed a front door that didn't meet their specifications. All rights reserved. I have to say that Matt, Dave and Rich were amazing! The price was half the cost Id been quoted from others, I wish Id done it much sooner because things only get more expensive as time goes on. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. This equates to a 4.34 out of 5 star rating on average. Their lead installer has always been experienced, skilled, and professional, and the project has gone well throughout. During the install a motion sensor light in our driveway was broken. I called and was told nothing they can do. This is no excuse, because ultimately it was my responsibility to inform them of my address change, but had I received their correspondence my old license would have been properly closed. I would definitely recommend them to anyone just confirm with them that they clean up and reinstall blinds that they remove. I was told that you will not work with us because we have not closed on the home. Transferable warranty to next homeowners also a plus. Definitely worth the investment. Unfortunately, when they installed the slider, they fit one side, but there was a 1/2 or more gap on the side you see most. Got the job done in a timely manner;very professional communication excellent: installation neat clean and attention to detail was impressive would recommend service to interested parties. Confirm your appointment with Fast they know what they are doing . (With no "D" or "F" grades). Product was as I expected.the installers were very professional.have other windows to replace next year.am going to use them again. The 3 man crew were true professionals and gentleman. Upon completion of the installation, waiting for screens to arrive , we will give a finale payment of $3800 . Thank you. Yes, BUILT-RITE WINDOW CORP offers warranties. Once we moved ahead with it every went just as he said it would from the lead time to the installation duration. So initially it simply received a bandaid for $500 of a spray and tape. I felt so happy through out the whole experience. We publish all of the reviews we receive: positive and negative alike. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. To see our full website, please visit us at www.RiteWindow.com to learn more about Rite Window and all of our product offerings. 14 windows installed in less than 5 hours! Estimated amount consumers saved since 1997: $15,590,010,907. I was unaware of that was the answer we got. Replaced a bow window and a patio slider. It is not your usual segment where a PSA can fall through between a private home seller and buyer. Here are a few reasons why: -transparency and detailed explanation and physical demonstration of various product choices all presented in a friendly way without slick salesmanship -good listening skills on the part of the salesman, and successful problem solving suggestions which were applied to my project -Various reasonable price categories with clear explicit written details -good warranty -excellent customer service over the phone and in person I highly recommend this company. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. We complete our work quickly and stay within your budget, no matter what type of project you have in mind! The home is in real nice shape. We got our new windows a week ago, they look great and after a week of heavy rains no leaks. review or verify the information representations set forth in those File your review. Rite Window Reviews: Rite Window is a leading home improvement company servicing the greater Boston metropolitan area. Rite Window Replacement Review - Choose Types, Styles & Prices We are so very pleased with the windows and with the courtesy of the installers who worked quickly and Left all rooms even cleaner than they started. The installers were professional and efficient. I work with contractors every day. We were having new windows installed in our living room. The installers were very respectful of our property as well as being very courteous. The job and workmanship was great. Visit the Solution Center to Explore Articles. Installation Took Just a Day Continue reading . I would hope the management addresses that issue. The windows though are nice which is why I gave a 4 star rating. Finished Roof Looks Awesome! Change. I checked the other 17 windows and none had any play. They were very carefull an cleaned up upon completion. All was clean in the house. In addition, the company currently maintains an A+. Rite Aid can be contacted at (615) 591-0905. We urge you to learn more about our company by talking to your neighbors and reading our reviews online. I am not writing to complain or to provide a review. BUILT-RITE WINDOW CORP is currently rated 3.9 overall out of 5. From the very beginning Rite Window stayed true to its reviews. But they still managed. From the salesman to the guys putting the windows in they were very friendly but very professional. Rite Window - Woburn, MA 01801 - guildquality.com We had a issue of a very fine hair crack in one of the windows. We are buying a bank owner foreclosure with a rehab loan. I would truly recommend All Rite to everyone. Beautiful window, no mess was left behind. We love being able to have a cross breeze in our living room again. That did not make sense to me. Rite Window is best known for providing excellent customer service and reasonable prices. Overall we are pleased but we are wary that future customer service issues may not be handled well. Good product. Business Details Location of This Business 7 Roessler Rd, Woburn, MA 01801-6208 Headquarters 41. I purchased windows from Rite Windows and took advantage of their "Interest Free" financing offer. All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Thank you Ted. Have a piece of glass cut to replace the sealed damaged glass. offers a fully transferable lifetime warranty on its window products. I cannot imagine a better guarantee of quick payment than a bank check from funds guaranteed to be available and waiting. Rite Window of Boston Reviews - Woburn, MA | Angi Keep up the great service!! What a scam! KOHLER LuxStone Bath & Shower Consultation. Rite Window Reviews | Updated 2023 Reviews & Prices Rite Aid at 2176 Hillsboro Rd Ste 124, Franklin, TN 37069. Our deck was a mess and we needed to sweep and then hose down after. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. From the Representative to the installers, there was a feeling of that they really cared about our needs. And on time . To keep all of the windows in my home uniform I paid for the additional 2 windows and storm door. Report Our Process As Easy as 1-2-3 1 Schedule a Consultation 2 Design Consultation Our design experts will tell you all about the products we offer and explain how we can make your dream bathroom a reality. They were very professional, communicative, paid great attention to detail, and left the work site clean. Excellent windows, great installer. Rite Window & Bath replaced our shower and bath at a very reasonable price. Complaint Type: Problems with Product/Service Status: Answered ***** *. Getting new windows was EASY!! Access the headquarters listing for Rite Window. Bang up job! Other than new windows and a few stray staples from the old windows you would not know we had an install done. How those businesses take care of those complaints is what separates good businesses from the rest. After window replacement they cleaned up everything. We provide seasonal services as well as repairs and cleanings. Well . The experience was a good one and I really like the way my new windows look. Good salesman. I would recommend Rite Window to my friends. Excellent workmanship professional installers! I can only pray that this is the end of this debacle ! I feel we got a quality product relative to the overpriced competition. I appreciate their Informative, no pressure sales approach. Previous windows had major condensation problem to the point of freezing. We heard an ad on the radio and decided to call and ask for some information. Rite Window | Complaints | Better Business Bureau Profile Many consumers have been harmed. - They offered to throw out our old blinds which we agreed to in a second. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. Type: Company - Private. Our energy expenses went down dramatically. Rite Window is best known for providing excellent customer service and reasonable prices. Maybe the idea of a lender being involved in the payment is a deterrent for some reason. The finished roof looks awesome! Regardless, I'm currently working with the Consumer Affairs Office to correct the status of my previous license. BBB Business Profiles are subject to change at any time. They installed some windows and vinyl siding on my home. Makes perfect sense as the bank/lender needs to know the cost of the rehab work being done prior to closing so they can write the loan. Transparency and a Detailed Explanation Continue reading . See below for more detailed descriptions and customer feedback on Rite Window. Headquartered in Woburn, MA, Rite Window is locally owned and operated and serves the entire Greater Boston area, including Southern New Hampshire. Would definitely recommend them to others. Create new account . All rights Reserved. Good installation team. Whether its replacing your home windows with new ones that help reduce your energy costs, transforming the exterior of your home with a new roof, or updating your bathroom with a new shower or tub our promise is simple: to provide you with better products, professionally installed, at the right price. I'm Peter DeVellis, co-owner of Rite Window. I just don't get it from a business perspective but maybe I am missing something. I was also impressed by how the technician came to my parents home on the Cape when the window would not open properly. Nice job! 5 stars go to Vera though who answers the phone she is so polite, respectful, answers any questions you may have, returns phone calls for the company and tried to reassure me that I would be ok while this discourteous and hot headed worker was at my home, whom she apologized for, which she shouldnt have to do. Continue reading . Window Selection/Installation Continue reading . RiteWindow is the only company I'll ever use again to replace windows. Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. No high pressure sales calls!!!! This equates to a 4.34 out of 5 star rating on average. I like working with companies where there is clear communication and no surprises. This window company continues to impress us after our installation 3 years ago. The work was done well and they kept the house clean as they went! Very professional, the process was quick and easy. They have a track record of not honoring their commitments. Please try again shortly. installed new replacement windows great installation however clean up was poor did not clean windows after installing had caulking and dirt on them |broke a rain down spout did not tell me. Guild Quality is an independent research firm that conducts post-installation interviews with our customers to gauge their satisfaction. Thanks to this information, I will purchase from Rite Window. Best 15 Home Window Replacement Companies in Franklin, TN | Houzz Both were done very well, excellent products and they cleaned up well. The whole process was easy and priced well. I agree with you. Sort by. So the super service goes above the expectations and meets the needs of my home and family. I was very happy with the salesperson and the installers. From the meeting with the salesman to the final completion of the project, Rite Window was professional, courteous and did what they said that they would do. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. We have X amount of dollars via our mortgage lender we are eligible to spend to rehab the home. Working at Rite Window: 5 Reviews Review this company. Find more window & door replacement contractors near Woburn. We're sure you'll have success with another window provider, and congratulations on your new home! He came and helped me adjust the traverse rod to recenter the curtain. The work will begin as soon as we close. It is just a matter or us lining up the work to be done, we close, then the work gets done and everyone gets paid with the rehab funds. The best customer service experience Ive had in a long time. Roofing, siding, and gutter services. 4.6 Work-Life Balance. Replacement windows are a bit of a misnomer though. Business Profile Dun-Rite Window and Door General Contractor Multi Location Business Find locations Contact Information PO Box 7866 Pittsburgh, PA 15215-0866 Email this Business (412) 781-8200. 05:32 PM. There is nothing the bank who owns the needs to do for them and I to close this deal. I called Rite Windows and a new sash was delivered in less than two weeks. Thanks to this information I will not buy from Rite Window. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. They are available in a wide range of styles to suit your budget and tastes. Would highly recommend. The windows are great, huge improvement on what we had before and long overdue. Second repair of window install and roof with leak problems, A waste of $4300 owner very convincing about professionalism but installation shotty are best. He was very respectful and reviewed what he would be doing. This was the the easiest home improvement we have done!! I highly recommend Rite Window! They stripped our rather large roof completely and cleaned up everything. First of all ! Of the 9 window companies in New England with 30 or more Angie's reviews Rite Window has the highest percentage of "A" grades.