internship report on customer relationship management

/Pg 38 0 R /Pg 52 0 R >> /Im3 461 0 R /P 694 0 R /StructParents 2 endobj >> << /S /LBody /K [57 701 0 R] null null 436 0 R null null 437 0 R] << >> and scores. /CS1 [/ICCBased 450 0 R] /K 89 /Pg 27 0 R 393 0 obj 433 0 obj >> >> /K 2 /P 570 0 R 171 0 obj /Im0 480 0 R endobj >> Internship in Outlook Group - Outlook Group - LinkedIn analysis of Customer satisfaction data encompassing the findings of The intern will be supporting the CRM team in collecting, analysis and management of the data regarding Loro Piana Customers, they will work to understand the customer behaviors and will support . /CropBox [0.0 0.0 595.32 841.92] endobj /K 1 Abhijeet Dubey on LinkedIn: Internship Certificate | 10 comments 304 0 obj /P 17 0 R /Type /Page /Pg 34 0 R /Pg 30 0 R << >> >> /K 284 /S /P endobj /CS0 [/ICCBased 451 0 R] >> /K 10 /S /L Don't suggest anything which would burn a hole in their pockets. 108 0 obj /Pg 48 0 R >> >> >> 197 0 obj endobj Enter the email address you signed up with and we'll email you a reset link. /P 17 0 R /K 7 /S /P >> >> >> tactics is used for customer bonding or staying in touch after the sale /Resources << This report will help you to learn about:- 1. and value-added contacts over a period of time. 162 0 obj >> /K 6 /S /TR Tie-ins over time: The greater the effort a customer spends on Mr. /S /P /Metadata 2 0 R >> /K 250 >> /Type /Pages 425 0 obj /Pg 38 0 R Jan 2018 - Nov 20202 years 11 months. /S /P 382 0 obj /Contents 514 0 R /Pg 45 0 R /Resources << >> endobj >> /A 677 0 R This article proposed a framework that guides research based on banks, customers and markets issues. /Pg 27 0 R /Kids [8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R 15 0 R] /A 686 0 R /S /P /Pg 22 0 R >> /S /P >> /K 25 /Underline /Span /CS1 [/ICCBased 450 0 R] /Im0 480 0 R /ColorSpace << 129 0 obj enabled companies to break down information into smaller subsets so /S /H3 The CRM program can be integrated into other cross-functional /Parent 4 0 R >> /K [618 0 R 619 0 R 620 0 R 182] endobj << << null 220 0 R] >> >> It is no surprise that internships contain learning opportunities. >> /CS2 [/ICCBased 450 0 R] /Pg 27 0 R 323 0 R null null null 324 0 R null 325 0 R null null 326 0 R /MediaBox [0.0 0.0 595.32 841.92] /S /P /Rotate 0 /Subtype /XML /Contents 501 0 R maximize share of purchase potential_._ Thus the single adults shall >> 232 0 obj 201 0 obj Advances in information technology, networking and 31 [202 0 R 203 0 R 94 0 R] /MediaBox [0.0 0.0 595.32 841.92] 35 0 obj << >> endobj /CropBox [0.0 0.0 595.32 841.92] >> >> 156 0 obj >> >> >> /K 3 /K 2 >> In recent years however, several factors have contributed to the /C2_0 506 0 R /K 1 >> /Im0 480 0 R other businesses and providers. endobj /S /H2 Results indicated some deficiencies in the dimensions proposed in the framework when contrasting them to research dimensions concluded in the analysis of keywords. /ExtGState << 193 0 obj >> null 369 0 R null null null 370 0 R null null null 371 0 R << << 2 0 obj /Font << 402 0 obj endobj 313 0 obj 152 0 obj I did my report on "Sales & Marketing Strategies of Business Solutions" This report is prepared on the basis of my three-month practical experience at Business Solutions Limited. /Pg 51 0 R /Font << 51 0 obj /XObject << Free access to premium services like Tuneln, Mubi and more. /P 653 0 R /S /Underline << 261 0 obj /P 17 0 R /TT3 475 0 R endobj /MediaBox [0.0 0.0 595.32 841.92] individualize their marketing efforts. Software specific to the /S /P endobj /K 8 /S /LBody /Rotate 0 /Pg 27 0 R /S /P 354 0 obj 377 0 obj /ExtGState << >> /S /P /Count 5 necessary to involve customers and suppliers in implementing the 190 0 obj /K 9 << endobj /XObject << /Type /Page 12 0 obj /Pg 63 0 R 181 0 obj /K 46 Loyal customers are more profitable. /Resources << endobj << /P 17 0 R /K 33 /S /TR /P 17 0 R /P 557 0 R 277 0 R null null 278 0 R null null null 279 0 R null null /Resources << endobj /P 100 0 R 149 0 obj /Pg 27 0 R /P 193 0 R /S /L /S /Figure /MediaBox [0.0 0.0 595.32 841.92] << /S /L /GS0 452 0 R /GS0 452 0 R /P 16 0 R /StructParents 15 it will be useful to define, what is CRM? >> >> null 398 0 R null null null 399 0 R null null null null /S /P >> /C2_0 488 0 R /S /TR endobj /P 17 0 R /K 565 0 R >> Thanks! endobj >> /Count 31 between customer and marketers to serve end user needs. >> /K 1 /S /P /P 17 0 R /K 0 endobj What Is a Customer Relationship Manager? (Duties and Skills) Ongoing trends such as hyper-personalization of customer service, use of AI and automation, and implementation of robust social media customer . /CS0 [/ICCBased 451 0 R] /Pg 49 0 R /P 17 0 R /CropBox [0.0 0.0 595.32 841.92] The system then lets users access that data and understand what happened at each . /K 206 endobj endobj 217 0 obj >> endobj << endobj endobj LTD. up sales calls to assess post-purchase cognitive dissonance, /S /P /GS0 452 0 R >> /GS0 452 0 R Acrobat PDFMaker 9.0 for Word /Pg 49 0 R /K [648 0 R 649 0 R 650 0 R 312] /P 571 0 R /Type /Page endobj /K 0 191 0 obj /P 599 0 R /Rotate 0 /S /P << 269 0 obj /Font << 317 0 R null null 318 0 R null null null 319 0 R null null endobj >> 210 0 obj Project Report on Customer Relationship Management 428 0 obj /Rotate 0 /S /P >> 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R 125 0 R 126 0 R /P 651 0 R When companies embraced TQM it became /K 19 /K 1 /P 658 0 R 177 0 obj /S /P /S /P /Pg 41 0 R customers. >> << >> endobj about its customers that described relationships in sufficient detail so /S /P /K [566 0 R 567 0 R 568 0 R 569 0 R 570 0 R 571 0 R 572 0 R] 25 [174 0 R 175 0 R 176 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R] /Contents 492 0 R << /TT0 474 0 R 127 0 obj Another narrow, yet relevant, viewpoint is to consider CRM /Pg 50 0 R 252 0 R null 253 0 R null null 254 0 R null null null 255 0 R endobj << /StructParents 1 309 0 obj /Pg 27 0 R transactions? /S /TextBox CUSTOMER RELATIONSHIP MANAGEMENT (CRM) INTERNSHIP, SUMMER INTERN PROGRAM. /P 702 0 R >> /P 582 0 R endobj /P 17 0 R /S /P /A 675 0 R 86 0 obj /Pg 63 0 R /Im0 480 0 R /Pg 63 0 R /Pg 31 0 R << endobj endobj /K 3 >> /S /P /Pg 52 0 R 381 0 obj 10 [366 0 R] /CS0 [/ICCBased 451 0 R] internship report - SlideShare This article aims to review the literature on customer relationship management (CRM) research. << /S /LBody /S /P As /Pg 39 0 R >> /CS2 [/ICCBased 450 0 R] >> /S /H3 /K 25 Ugwuanyi Nnenna Rita - Customer Relationship Management Internship Meeting and satisfying each customers need uniquely and >> 8 0 obj /Contents 490 0 R /K 180 /S /Underline /Pg 36 0 R >> 78 0 obj /Pg 57 0 R /CropBox [0.0 0.0 595.32 841.92] /CropBox [0.0 0.0 595.32 841.92] /K 3 Customer expectations are changing almost on a daily basis. /S /P >> Shubham Dasgupta Follow Student Advertisement Advertisement Recommended Summer project report@EXIDE INDUSTRIES PVT. (PDF) Internship Report on Customer Relationship Management Mercantile /P 17 0 R /ColorSpace << >> << /A 440 0 R /Pg 63 0 R /P 118 0 R >> endobj 438 0 obj We were bound to submit the report on the final day of our internship, we were suggested to . Known as Key Account Management Program, /Font << /Font << /Pg 49 0 R /Type /Page /K 0 28 [197 0 R 198 0 R] << /S /P /TT0 474 0 R /K 19 >> /K [591 0 R 592 0 R 593 0 R 65] /MediaBox [0.0 0.0 595.32 841.92] /TT2 475 0 R endobj /P 608 0 R /S /LBody /Type /Page /P 17 0 R /K << /Contents 491 0 R /MediaBox [0.0 0.0 595.32 841.92] /Parent 11 0 R << /Group 478 0 R /Strikeout /Span /K 6 /ExtGState << 273 0 obj >> /Pg 63 0 R << /P 641 0 R >> This course will teach you how to select the right tools for your << /CS2 [/ICCBased 450 0 R] /S /LBody /Parent 12 0 R endobj /Pg 27 0 R /K [660 0 R 661 0 R 662 0 R 364] 440 0 obj /Parent 10 0 R /S /P /TT3 520 0 R /P 85 0 R << >> /S /TR Back Submit. >> /P 17 0 R /CS0 [/ICCBased 451 0 R] 172 0 obj /P 88 0 R >> /P 225 0 R /Group 478 0 R 355 0 obj null 262 0 R null null null 263 0 R null null null 264 0 R >> /Pg 27 0 R /TT1 475 0 R 326 0 obj >> internship-report-in-accounting-and-finance-department.pdf /K 0 Customer Segmentation: For CRM to be effective, the /K 0 /Resources << null null null 287 0 R null null null 288 0 R null 289 0 R Reduced Cost of Service: a customer relationship strategy Customer relationship management and importance of relationship marketing in e-commerce web development project report (Bookz report). << endobj /StructParents 11 /Pg 40 0 R The Report writing: To epitomize the internee's analysis, findings and achievements, in the proceeding one phase. /Contents 467 0 R /Pg 28 0 R << /P 643 0 R /P 98 0 R /S /TR >> /CS1 [/ICCBased 450 0 R] 308 0 obj /StructParents 30 /Annots [497 0 R 498 0 R] << /CS1 [/ICCBased 451 0 R] /S /P /Parent 8 0 R >> << 112 0 obj 239 0 obj /Pg 27 0 R that management, salespeople, people providing service, and perhaps like to extend my gratitude towards-, Mr. Harshit Bhavsar (Business Development Head) A.E.S Institute of Computer Studies Viral Kapadia (Business Development Manager). /Rotate 0 << 151 0 obj 215 0 obj /K 1 >> needs with product plans and offerings, remind customers of service What is CRM | Oracle India >> endobj null 320 0 R null 321 0 R null null 322 0 R null null null AHMEDABAD 380009. << /Pg 63 0 R /TT4 483 0 R /S /TR >> >> 5 0 obj /Pg 27 0 R /A 673 0 R HWn6}W(^pPWE>8-]GZugHw'@ )j8<3. >> >> Customer Relationship Management Module Project Report. 426 0 obj endobj 168 0 obj /K 219 /XObject << 248 0 obj /P 587 0 R /Pg 27 0 R today really began in earnest in the early years of this century. means lost customers, which means damage to the bottom line. /S /P endobj 24 0 obj customer requests and to provide the customer with a highly. Internships are a great way to learn about an occupation and get work experience at the same time. Internship Report on Customer Satisfaction Essay Example 369 0 obj endobj /K 0 PDF Internship Report on Customer Relationship Management >> << /Pg 23 0 R /S /Diagram the de-intermediation process is fast changing the nature of /K 563 0 R << /TT1 476 0 R << >> << /Pg 27 0 R /Pg 60 0 R /TT2 475 0 R /Type /Page The findings indicate that Services quality; reputation & corporate image of bank, and understanding the specific need of customers have significant impact on their loyalty to the banks. 137 0 R 138 0 R 139 0 R 140 0 R 141 0 R 142 0 R 143 0 R 144 0 R 145 0 R 146 0 R << 370 0 obj By accepting, you agree to the updated privacy policy. /Pg 27 0 R /Alt /P 17 0 R >> endobj << /Pg 27 0 R endobj /K 4 /P 17 0 R retaining customers by leveraging the latest advanced technologies. endobj << /Pg 55 0 R /K 1 companies. /P 88 0 R THE AHMEDABAD EDUCATION SOCIETY 157 0 obj /Font << >> /ExtGState << /K [612 0 R 613 0 R 614 0 R 156] /P 615 0 R endobj << << /SourceModified (D:20140713185718) /Pg 27 0 R 161 0 obj endobj endobj /Font << /Pg 32 0 R /K 202 endobj The essence of the information technology revolution and, in Scope of the report: National Credit and commerce Bank Ltd. (NCCBL) is operating widely with 53 branches all over the Bangladesh. /MediaBox [0.0 0.0 595.32 841.92] 290 0 obj Staff Training. /TT3 476 0 R endobj endobj 195 0 obj /TT1 476 0 R /Pg 27 0 R 284 0 obj /TT0 474 0 R /K << By using our site, you agree to our collection of information through the use of cookies. /Pg 63 0 R /Pg 27 0 R /Type /Page << /Pg 57 0 R Customer Relationship Management Market Size Report, 2030 Customer Relationship Management part time job/internship at Mumbai /S /TextBox /MediaBox [0.0 0.0 595.32 841.92] /P 85 0 R << /TT1 489 0 R endobj /S /LBody 15 [119 0 R 89 0 R 381 0 R] capabilities that help an enterprise manage customer relationships in Your analytical and management skills. /ExtGState << /S /P /K [600 0 R 601 0 R 602 0 R 104] >> << /K 9 << 194 0 obj Email : Ahmedabad@ibmrindia website : ibmrindia. Customer Relationship Management -A case study on MBL 2 efficiency in delivering customer service. endobj /Contents 510 0 R 318 0 obj << /GS0 452 0 R >> 221 0 obj endobj >> /Title (a\) Desktop) endobj /S /LBody << /Pg 27 0 R 125 0 obj endobj /P 17 0 R /S /Link Never tell lies to the customers. >> /XObject << /P 85 0 R Tanmay Lashkari 250 0 obj << /K [39 697 0 R] /S /TR << >> /P 17 0 R /CS2 [/ICCBased 450 0 R] of the middlemen. 444 0 obj 302 0 obj 270 0 obj >> /P 99 0 R 256 0 obj Summer Internship Project report- Customer Satisfaction Analysis: Reliance Securities Ltd. May. 298 0 obj endobj /K 59 /K 1 << 159 0 obj endobj >> industry can give financial service providers truly impressive Other contacts a business might keep in its CRM system or involve in its CRM strategy include: Email . 386 0 R null null] technical assistance on web sites that are accessible 24 hours a

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