If there is anything to be learned from these scandals, it is that organizations will succumb to ethics crises if they do not pay attention to their organizational culture and foster their employees growth as moral beings. A Framework for Making Ethical Decisions, 11. endobj The first view uses universality to distinguish the moral from non-moral. Still, legal requirements are usually clear, as are the ways an organization can exceed them (as do, for example, companies such as Whole Foods, Zappos, and Starbucks). Universalist Theory Of Universalism The universalizability theory holds two significant views. This principle is related to universalism. 52 terms. Basically, the possessor of good character is moral, acts morally, feels good, is happy, and flourishes. An example of bias occurs when employees engage in unethical activity because it has been sanctioned by higher-ups. THEORIES Feelings may come and go, but the solidarity that people have with each other and the care they take with one another define them as human beings (Figure 5.8). At the individual level, then, principles and values offer a source of stability and self-control while also affecting job satisfaction and performance. 132 0 obj They prescribe obligations for everybody, define endobj Unfortunately, in the United States, much of this money is spent on merely meeting the minimum requirements of compliance, so that if there is ever a problem with the Department of Justice or the Securities and Exchange Commission, the organization is insulated from criticism or liability because its employees have engaged in the recommended training. For example, everyone must eat to survive, but not everyone would agree that eating chocolate-raspberry cake brings happiness. Someones principle is a moral principle if he or she is willing to universalize it and if not it is then the other way round. W. Wahdat-ul-Wujood - Wahdat-ul-Shuhud - War, philosophy of - Western philosophy - Wu wei. Some of the principles presented here date back to Plato, Socrates, and even earlier to ancient religious groups. 1. But what does love look like in a business setting? Ethical Relativism 5 terms. Moral (and human) rights, on the other hand, are universal and based on norms in every society, for example, the right not to be enslaved and the right to work. Altruism is also part of character-based virtue ethics. In fact, we could argue that anything that makes an impact on people should legitimately be within the scope of business. Next: A Framework for Making Ethical Decisions, Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. The following section discusses how ethical leadership at the top and throughout organizations affects ethical actions and behaviors. The use of these tools is often backed by social science research in consumer behavior, behavioral finance, and cognitive studies. It is helpful to ask and if not clear, perhaps identify the principles, you most often use now and those you aspire to use more, and why. trailer At the organizational and societal levels, laws, regulations, and oversight can go a long way Business 2 The principles that we will cover are utilitarianism, universalism, rights/legal, justice, virtue, common good, and ethical relativism approaches. At the same time, each one has a logic. Arguments Against Business Ethics In a free market economy, the pursuit of profit will ensure maximum social benefit so business ethics is not needed. A managers most important obligation is loyalty to the company regardless of ethics. So long as companies obey the law they will do all that ethics requires. Bribery was also at the heart of the FIFA (Fdration Internationale de Football Association) corruption scandal, in which soccer officials, marketing executives, and broadcasters were accused of racketeering, wire fraud, and money laundering by the U.S. Department of Justice in 2015. 0000015844 00000 n Applying the common good principle can also be asked by a simple question: How will this decision or action affect the broader physical, cultural, and social environment in which I, my family, my friends, and others have to live, breathe, and thrive in now, next week, and beyond?. As some have asked, What is a human life worth?. Are there human values that apply everywhere despite differences in time, place, and culture (Figure 5.7)? WebFor forty years, successive editions of Ethical Theory and Business have helped to define the field of business ethics. As the LIBOR (London Interbank Offered Rate) scandal, in which banks were manipulating rates to profit from trades, showed, ethical breakdowns often occur because systems fail or people make bad decisions, and sometimes both. The Journal of Values-Based Leadership: Vol. SECTION A 1. For example, the following precautionary actions might have prevented the disaster: updating the equipment and machinery that failed in the BP and the Exxon Valdez oil crises and investment banks and lending institutions following rules not to sell subprime mortgages that could not and would not be paid, actions that led to the near collapse of the global economy. Use of this principle generally applies when resources are scarce, there is a conflict in priorities, and no clear choice meets everyones needsthat is, a zero-sum decision is imminent, Universalism is a principle that considers the welfare and risks of all parties when considering policy decisions and outcomes. 148 0 obj Basically, the possessor of good character is moral, acts morally, feels good, is happy, and flourishes. Should business ethics be grounded only on more concrete tenets? We might begin with always honoring the terms of a contract, consistently treating customers and partners with honesty, and never cheating. Business Ethics c. Online Guide to Ethics and Moral Philosophy - Carnegie Mellon Subsequently, some common factors and discrepancies between the two theories will be discussed. 140 0 obj , Article 3. What responsibilities do companies have regarding justice and care? By the end of this section, you will be able to: One of the perennial themes in business ethicsindeed, in ethics in generalis the difference between relative and absolute values. This means we must hold ourselvesand one anotheraccountable to our values and to creating an open and inclusive workplace. This is even more important in industries like banking that are more susceptible to unethical behavior because of the great sums of money that change hands. Universalist, Relativist, and Constructivist Approaches The OpenStax name, OpenStax logo, OpenStax book covers, OpenStax CNX name, and OpenStax CNX logo (2) Is it right? WebUtilitarianism is a consequentialist ethical approach it focusses on the outcomes of an act to judge its goodness. 2 x 10 = 20 a. At the organizational and societal levels, laws, regulations, and oversight can go a long way toward curtailing illegal activity. Freeman's stakeholder theory, on the other hand, is seen as being on the other end of the continuum, arguing for selflessnessanother misinterpretation, as I argue with Ed Freeman's help. Until that time, international firms doing business in South Africa were expected to abide by the apartheid policy and its underlying values. endobj Human flourishing may not be the immediate concern of business, but managers and employees have a significant impact on business performance. Countries and cultures that follow this orientation can result in dictatorships and absolutist regimes that practice different forms of slavery and abuse to large numbers of people. After all, literature that has stood the test of time can provide tremendous insight into human behavior, and Homer or Shakespeare may be more relevant to contemporary executive leadership than a business seminar on how to motivate employees. A simple way of summarizing this principle when examining a moral dilemma is to ask of a proposed action or decision: (1) Is it fair? 0000003514 00000 n We might argue that it is not the business of business to form people in their conscience, but the result of not doing so has become expensive for everyone concerned.32. Ultimately, the theory of universalism in business ethics helps to promote ethical behavior and responsibility in the business world, and can serve as a powerful tool for building trust and confidence in the operations of organizations around the world. Philosopher and historian Martin Buber (18781965) taught that love is not a feeling but a responsibility of one person for another. WebChapter 9. 1. endobj Can being aware of the actual values you use to guide your actions make a difference in your choices? The mainstream in business ethics has declared the collective and selfless end to be the ideal that must guide practice and research. In addition, we are sometimes faced with the question, Who has the moral authority to punish to pay compensation to whom? Still, as with the other principles discussed here, justice stands as a necessary and invaluable building block of democracies and freedom. When we present the specifics and facts of a situation, this and the other principles begin to make sense, although judgement is still required. citation tool such as, Authors: Stephen M. Byars, Kurt Stanberry. Until that time, international firms doing business in South Africa were expected to abide by the apartheid policy and its underlying values. Organizational ethical practices include how a 2 34 terms. Yet it remains controversial. This principle is grounded in both legal and moral rights. (3) Who gets hurt? This book uses the > Before turning to organizational and systems levels of ethics, we discuss classical ethical principles that are very relevant now and on which decisions can be and are made by individuals, organizations, and other stakeholders who choose principled, responsible ways of acting toward others.17. So, universalist ethical principles may present difficulties when used in complex situations, but such principles can also save lives, protect the integrity of a nation, and stop meaningless destruction. Time: 3 Hours Total Marks: 100 Note: Attempt all Sections missinganyIf data;requ suitably choose SECTION A. Attemptall questions in brief. Limitations when using this principle involve the question of who decides who is right and wrong and who has been harmed in complex situations. Other names for this doctrine are universal restoration, universal WebBased on the expressed preferences of 163 undergraduate and graduate students of business ethics, this article briefly examines the two most popular theories, Universalism (Kantian) and Utilitarianism (consequentialist), and presents a SWOT analysis of both. Utilitarianism Theory and Business Ethics | Textbook content produced by OpenStax is licensed under a Creative Commons Attribution License . "Universalism and Utilitarianism: An Evaluation of Two Popular Moral Theories in Business Decision Making," 0 Business can mean an activity of exchange. 141 0 obj This principle, as with universalism, can always be used when individuals, groups, and nations are involved in decisions that may violate or harm such rights as life, liberty, the pursuit of happiness, and free speech. e d u / j v b l / v o l 8 / i s s 2 / 3)/Rect[128.1963 131.7406 312.7275 143.4594]/StructParent 7/Subtype/Link/Type/Annot>> Vol. Download for free at http://cnx.org/contents/aa9071d5-2ea4-4db3-b476-be94bb9d5ef9@5. Creative Commons Attribution License 0000001815 00000 n In the United States, the Constitution and Declaration of Independence are the basis for citizens legal rights, for example, the right to life, liberty, and the pursuit of happiness and the right to freedom of speech. 5.3 Ethical Principles and Responsible Decision-Making are not subject to the Creative Commons license and may not be reproduced without the prior and express written This is especially the case when facts are not available and there is no objective external jurisdiction of the state or federal government. Cooper, Santora, and Sarros wrote, Universalism is the outward expression of leadership character and is made manifest by respectfulness for others, fairness, cooperativeness, compassion, spiritual respect, and humility. Corporate leaders in the Worlds Most Ethical Companies strive to set a tone at the top to exemplify and embody universal principles in their business practices. Without a relationship of trust, there can be no exchange of goods or services upon which economies are built. An action is morally right if the net benefits over costs are greatest for all affected compared with the net benefits of all other possible choices. Becoming familiar with these principles, then, can help inform your moral decision process and help you observe the principles that a team, work-group, or organization that you now participate in or will be joining may be using. <>/MediaBox[0 0 612 792]/Parent 125 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> (2) Is it right? At the organizational and societal levels, laws, regulations, and oversight can go a long way toward curtailing illegal activity. President Johnson was pressured to resign, Secretary of State McNamara later apologized, and the war eventually ended with U.S. troops withdrawing. Grounded in good character, motives, and core values, the principle is best exemplified by those whose examples show the virtues to be emulated. It recognizes that decisions about right and wrong can be difficult, and may be related to individual context. Home These different cohorts of normative theories are often termed as rival ethical There are some limitations to this ethic. If you are redistributing all or part of this book in a print format, It also involves religion mandates and existing moral codes. List of philosophies When in Rome, do as the Romans do.. The 10th edition reflects the current, multidisciplinary nature of the field by explicitly embracing a variety of perspectives on business ethics, including philosophy, management, and legal studies. Images. WebUniversalism: broadmindedness; wisdom; social justice; equality; a world at peace; a world of beauty; unity with nature; protecting the environment; inner harmony Benevolence: helpfulness; honesty; forgiveness; loyalty; responsibility; friendship Tradition: accepting one's portion in life; humility; devoutness; respect for tradition; moderation Ethical systems, whether utilitarian, rights based, or based on natural law and virtue ethics, are attempts to translate absolute values like these into workable solutions for people. It focuses on the type of person we ought to be, not on specific actions that should be taken. <>stream Those documents revealed that there were doubts the war could be won while thousands of young Americans continued to die fighting. > Ethics Theory and Business Practice then you must include on every physical page the following attribution: If you are redistributing all or part of this book in a digital format, She chose, with the support of and pressure from her editorial staff, to release the classified documents to the public. Ethical Relativism - Markkula Center for Applied Ethics These programs are effective for their ability to help individuals act on their principles. The film The Post, based on fact, portrays how the daughter of the founder of the famed newspaper, the Washington Post, inherited the role of CEO and was forced to make a decision between publishing a whistle-blowers classified government documents of then top-level generals and officials or keep silent and protect the newspaper. BUSG 210 Practice Final Exam. Ethical business strategies Typically arise from managers with strong moral characters. | Transparency, whistleblower programs, ethics training, and modeling of appropriate behavior by upper management can create the conditions for employees to act ethically, but conscience is a personal phenomenon. Universalism vs. Relativism Alani_Parra. https://scholar.valpo.edu/jvbl/vol8/iss2/3, ValpoScholar Home It poses an extremely high cost to the citizenry, it saps the credibility of government and it places companies under an unbearable economic burden.26 So, universalist ethical principles may present difficulties when used in complex situations, but such principles can also save lives, protect the integrity of a nation, and stop meaningless destruction. WebUniversalism in Ethics. In addition, using this principle can require sacrifice of human lifethat is, giving ones life to help or save otherswhich may seem contrary to the principle. Ethical Theories in Business A&P I Autonomic Bonus Activity. hb```b``c`a`bb@ !6 daA@@-6WO pg5,eP=ycF62P,ZSK[xtV`g? 1999-2023, Rice University. They do need to understand people and their motives, to know how to read and judge character, and to have the ability to imagine themselves in anothers shoes, be they those of a competitor, a boss, or a subordinate. Giving employees common-sense advice and training in practical ways to counter unethical behavior, as well as ethical role models at the top of the organization, can be more effective than prevention. What is universal ethics theory? This principle involves taking human beings, their needs, and their values seriously. WebA value is a universal value if it has the same value or worth for all, or almost all, people. consent of Rice University. How are they related? Finally, if normative business ethics is to recognize and, ultimately, be based on the individual, it must address another human trait: bias. The Supreme Court upheld her and her staffs decision. Many organizations focus on the letter of the law so that they can claim good faith in their effort to create an ethical environment. Universalism The 2017 conviction for bribery and embezzlement of Lee Jae-yong, heir to the Samsung electronics empire, was part of a widespread corruption scandal that brought down the president of South Korea. Legal rights are entitlements that are limited to a particular legal system and jurisdiction. She chose, with the support of and pressure from her editorial staff, to release the classified documents to the public. When in Rome, do as the Romans do.. startxref Many leaders character and actions serve as examples of how character-based virtues work. Ethical egoism | Definition, Examples, Arguments, & Facts Theories of Business Ethics. FAQ Applying this principle is related to a quick test before acting or making a decision by asking, What would my best self do in this situation? Others ask the question inserting someone they know or honor highly. It focuses on the type of person we ought to be, not on specific actions that should be taken. Robotics, Artificial Intelligence, and the Workplace of the Future, 32. | Universalism vs. Relativism In the business world, various ethical theories and principles are used. Ethical relativism holds that people set their own moral standards for judging their actions. Universality Still, the U.S. Constitutions Bill of Rights, ratified in 1791, was designed as and remains the foundation of, which is based on freedom and justice to protect the basic rights of all. Becoming familiar with these principles, then, can help inform your moral decision process and help you observe the principles that a team, workgroup, or organization that you now participate in or will be joining may be using. b. To put this question another way, is there a set of universal values that all can endorse? The utilitarianism principle basically holds that an action is morally right if it produces the greatest good for the greatest number of people. 0000002386 00000 n 0000003899 00000 n After all, we cannot make a commitment to serve customers, develop leaders, and improve life for all stakeholders unless there is freedom and moral agency, the necessary ingredients in establishing an attitude of concern, that is, respect for oneself and for others, including all appropriate stakeholders. In this model, organizations focus on employees as a vital part of the operation and support them in their professional training, health care, education, family responsibilities, and even spiritual concerns. Federal Sentencing Guidelines for felonies and serious misdemeanors now carry mandatory prison time for individual executives who are convicted. Many companies in the United States, Europe, and elsewhere were pressured in the 1980s and before by public interest groups whether or not to continue doing business or leave South Africa. Corporations and Politics: After Citizens United, 14. Our mission is to improve educational access and learning for everyone. In addition, we are sometimes faced with the question, Who has the moral authority to punish to pay compensation to whom? Still, as with the other principles discussed here, justice stands as a necessary and invaluable building block of democracies and freedom. That policy lasted until the 1990s, when several parties negotiated its demisewith the help of Nelson Mandela (www.history.com/topics/apartheid). The Worlds Most Ethical Companies also provides examples of workforce and workplace legal and moral rights. A belief in one fundamental truth is another important tenet in Accommodating Different Abilities and Faiths, 29. The main principles of business ethics are based in academia and on academic writings on proper business operations. These principles can be, and are, used in combination; different principles are also used in different situations. Want to cite, share, or modify this book? Ethical Issues in the Provision of Health Care, 18. Some bias is good, as in having a favorable disposition toward those who work hard in intellectually honest ways. endobj The influence of positive psychology is evident, and there is much to commend in this kinder approach to the job of management that makes an effort to establish sustainable human welfare.36 To get a sense of individual rights in the workplace, log on to one of the Best Companies to Work For annual lists (http://fortune.com/best-companies/). then you must include on every digital page view the following attribution: Use the information below to generate a citation. According to the Union Internationale des Avocats, an international, nongovernmental association of legal professionals, corruption corrodes the democratic principles of accountability, equality, and transparency. Additionally, the study investigates if the Responsibility to Protect (RtoP) adoption can be interpreted and derived from the moral theories by focusing on one of the three RtoP pillars, prevention. The mainstream in business ethics has declared the collective and selfless end to be the ideal that must guide practice and research. Universalism | Definition, History, Beliefs, Salvation, & Facts The Supreme Court upheld her and her staffs decision. Particularism, on the contrary, means that some people are more equal than others. Moral universalism - Wikipedia At the organizational level, principled and values-based leadership influences cultures that inspire and motivate ethical behavior and performance. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution License 4.0 license. Utilitarianism and UniversalismTwo Worlds Apart? In the ideal case, the organizations culture never allows the latter, because scandals not only damage reputations but they make companies and countries much less attractive to investors. It is interesting to reflect on how many corporate disasters and crises might have been prevented had the leaders and those involved taken such questions seriously before proceeding with decisions. By definition, ethics in a business setup are norms that a given business organization has to adhere to in its daily business transactions. <>/Metadata 127 0 R/Outlines 88 0 R/Pages 124 0 R/StructTreeRoot 93 0 R/Type/Catalog/ViewerPreferences<>>> Virtue ethics is based on character traits such as being truthful, practical wisdom, happiness, flourishing, and well-being. endobj Corporations and their Social Responsibility. 4.8 (4 reviews) Term. WebBased on the expressed preferences of 163 undergraduate and graduate students of business ethics, this article briefly examines the two most popular theories, Universalism