Many customers received refunds from the company. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. But they were so QUICK to take the money out of my account. For more information about reviews on ConsumerAffairs.com please visit our Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. While Straight Talk attempts to be transparent in their pricing and details, some plans that claim to be unlimited actually do have limits. He said he was sorry but not allowed to once the ticket said it was denied. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. There is no spot reserved for this router, you will need to check service availability for your address. Straight Talk The company offers a wide variety of phones, including budget phones that come free with a phone plan. Apparently I am not the only one with issues. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. Copyright 2007 - 2023, ContactHelp.com. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. This is one of the worst experiences I've ever had with any company. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. Plans include unlimited talk and text and high-speed data. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. Posted by nepaguy001. We value your privacy. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. I factory reset the phone as well. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. South Los Angles California, Internet Fraud, Bank fraud,Withdrawing money without authorization, Online Stock Options Trading Educatonal Platform, Detective John Graves Detective John Graves Detective John Graves John Graves Illegal molestation of home, life, and livihood. Straight Talk Calls must originate from the US or Puerto Rico. You can use our automated system or speak to a Customer Care Representative. Is it possible to keep my Straight Talk phone number after canceling? As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. Calling customer support is useless. I gave him my code as I have done in the past. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. We will get back to you in a few minutes. Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. I even went bought a new Sim card. Straight Talk WebStraight Talk offers a variety of plans depending on your needs. I can call my son in Maui. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. Great help!!! I have been calling them for 3 day's in a row and have been on hold for hour's at at time. MOBILE WEBSITES: Access the mobile web site version of your choice. Straight Talk Lets get it Straight. I was charged double on my daughter phone ***-***-****. Activation You have exceeded the amount of items allowed in your cart. Unsubscribe at any time. We value your privacy. on 2/28 at 12:51PM BasicTalk PLEASE if you want good service or a good phone plan look ANYWHERE else. You will need to perform a separate checkout for the items in your cart. Straight Talk Customer Service Copyright 1997-2023, Ripoff Report. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Please keep sharing your experiences so we can continue to improve this free resource. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Its just ridiculous. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. For assistance, please contact us at 1-877-430-2355. Find answers to common Straighttalk questions below. And yes, there are several ways to reach the Straight Talk customer service team. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. You'll sit for hours waiting for help. It's a scam. Yes, you may change your Straight Talk phone number. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! In my experience and for my needs Straight Talk worked very well for me. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. After spending over 2 hours on hold they disconnect me. I even asked them if I would get resistance from the store and they insured me it would be fine. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. Customer 30 minutes to sync email to your phone. This is a garbage company and should not be able to do business. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. Wow! Thanks SO much! WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. It is affordable and I like that I could bring my own phone. Sometimes, they might try to convince you to remain with them. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. Use the charger that came with your phone to avoid battery damage. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! When will my cancellation request be approved? They also have a rewards program so you can earn points to get free monthly plans. The service was great and I never had an issue that caused any inconveniences. Well start sending you the news you need delivered straight to you. Phone was fine for a month. Meanwhile, she said their is nothing wrong with my phone. Straight Talk has continued to offer quality services since launching a few years ago. WebClick on the option See Balance/Service Date. The appeal of Straight Talk is its flexibility and affordability. They are terrible! J.D. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) You can keep your Straight Talk phone number after canceling their service. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. Unfortunately, they've lost our business going forward. Straight Talk Phone Number After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. By account information, we mean phone numbers, account numbers, login details, and more. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. I spent HOURS on the phone with customer service getting the same answer every time. Your new Straight Talk will be ready to complete activation when your old phone stops working. I have never experienced worse customer service in my entire life. All rights reserved. Straight Talk Wireless I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. 4G LTE or 5G-capable device required. It's now been a day and half. I bought a service plan before my service cut off. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. A link has directed you to this review. Verification can help ensure real people write reviews about real companies. I asked for a manager or someone that could do something. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. I was charged the full amount and then the next day lost phone and text service. I reset network settings. Who is ED Magedson - Founder, Ripoff Report. Wasted half a day! So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. They are a SCAM!! Terms & conditions, Privacy Central Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Straight Talk | They asked if they could call me on a different number to troubleshoot. If you need to see tips for WiFi connectivity, click here. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. Receive your unlock code via email. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). WebChat with one of our agents live. I never was able to get one. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. You will need to perform a separate checkout for the items in your cart. There's no kind of help or communication to help at ALL. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. Your phone should be active within minutes; however the activation process may take up to one hour. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. I paid 130.00 for 3 months of service with these people. This is the best way to manage and repair your business reputation. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. Our content is intended to be used for general information purposes only. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I can't say I've ever had to deal with a service rep but that's a perk ain't it? Cleveland Ohio, XUC pro wrestling Xtreme underground club Xuc wrestling is a sham Dartmouth Ma, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. Very frustrating since Im having to borrow someones phone. Listen: OBR Straight Talk Episode 8, We Suck Again! Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. I can not find a way to contact them if I am not a customer. The first rep. this morning said he'd call me back on my cell right off. All rights reserved. Straight Talk Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. WebUnlocked phones youre bringing to Straight Talk. She switched me over and I told the next person what happened. Call (888) 442-5102 to request an unlock. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. Today I was told I would only need a credit card to sign up for service. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. Manage Account. Please click on www.straighttalk.com/Coverage to view our Service Area Map. She did not tell me anything that would help me or even tell me she could help me get the phone. The NEW $55 Plan will now provide Unlimited High-Speed Data. Pre-order items cannot be combined with other purchases. Dial *#06# on your phone to find out what it is. Corporate Advocacy Program: How to repair your business reputation. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Anyone can write a Trustpilot review. Privacy policy They outsource all of their work to Philippines who do not know the basics of the English language. Actual availability, coverage and speed may vary. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. We also highlighted some reasons you might want to cancel your Straight Talk services. The latest complaint No mobile service was resolved on Jan 16, 2023. I am very angry. Straight Talk Customer Service Number Never called . I had straight talk for years. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. Straight Talk Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Kept asking to speak to a manager but was told they were a manager. They have one of the most dependable 4G LTE networks in the United States among low cost carriers. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. Find more than 137,785 complaints| Ripoff Report This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). Tried again this afternoon, rep. was very rude and condescending. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. I've talked to 6 customer care agents was promised to get a call back twice that never happened. I always get great service and customer service is great. Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification.