0000119092 00000 n H\@yZv/{ .qbR:1 1.|#=0I`%w]}C)\wO]3?RI9\iH?9IMm~m.=O~v[]NqzZ_Ke/6^K\1b9)mu?gY'on+. This site uses cookies and by using the site, you are consenting to this. How do I operate more efficiently with automation. Text, voice, conversational messaging, video your customers are switching channels but they expect you to interact with the seamlessly where ever they are. H\0X,R]C#pAT1g> }wf'wvulcgE9Cem8gUeoi9m~ov.]oZ6zVe/6KZxmas/C1rGW.?U{zxPMf_%yiHZ:Ph~^R\S7`)u]RCA_+ Our raised full-year 2021 outlook, including Avtex, is as follows: Revenuebetween $2.191 and $2.221 billion, an increase of 12.4 and 14.0 percent over the prior year. From omnichannel to messaging to automation and CRM, weve gathered all of the best CX technology platforms in one place so it is easy for you to find the rightfit. TTEC Names Charles "Chuck" Koskovich as Chief Operating Officer for 0#{/%3 n%bSF}(73+w9pV3bx$8 pP!Iu!. That's why we're delighted to welcome back @rseanerickson as our new head of TTEC Engage! Nagha-hire ang TTEC ng Manager, Service Delivery - Visayas sa Cebu The company's nearly 58,500 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. . Elevated. Tower Research Capital LLC TRC Acquires 4,876 Shares of TTEC Holdings 0000003710 00000 n Actual results may differ materially from those expressed in the forward-looking statements, and you should review and consider carefully the risks, uncertainties and other factors that affect our business and may cause such differences as outlined in Item 1A. Continuously promote a performance-driven culture and always work towards reaching for amazing. Thats why we hire, train and celebrate brand ambassadors who live and breathe our clients values every day, in every channel, every time. Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital. Privacy Policy. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. TTEC Announces Acquisition of Serendebyte - PR Newswire 0000116155 00000 n My first-hand experience is paramount to who I am professionally and personally," said Koskovich. TTEC Announces Fourth Quarter and Full Year 2022 Financial Results Get better at textingthem. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. 0000005364 00000 n TTEC Announces Record Third Quarter 2021 Financial Results - PR Newswire Tower Research Capital LLC TRC raised its position in TTEC Holdings, Inc. (NASDAQ:TTEC - Get Rating) by 478.0% during the 3rd quarter, according to the company in its most recent 13F filing with the Securities & Exchange Commission.The firm owned 5,896 shares of the business services provider's stock after buying an additional 4,876 shares during the quarter. Remote contact center solution merges quality and security of on-site with cost structure and flexibility of work-from-home. 0000030829 00000 n It operates through two segments: TTEC Digital and TTEC Engage. OT8J2wnX1GT2\ qZZFG( 2Wa`[BA): 6dc"SC S=-3&gN@f:WyC8+M/3.`a8%-DW ~d`0fbdRKQU2":d2gRD+@A#\]c@ T= endstream endobj 902 0 obj <>/Filter/FlateDecode/Index[51 784]/Length 46/Size 835/Type/XRef/W[1 1 1]>>stream Every channel, in sync, all the time. Worldwide digital leader in CX | TTEC When typing in this field, a list of search results will appear and be automatically updated as you type. When it comes to your customers, only the best technology will do. We make it easy. About Us. 9197 South Peoria Street Englewood, CO, U.S.A 80112-5833, Do Not Sell or Share My Personal Information. TTEC Holdings, Inc. (NASDAQ:TTEC) is one of the largest, global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. 0000156098 00000 n DENVER, May 4, 2021 /PRNewswire/ --TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX(customer experience) technology and services innovators for end-to-end digital CX solutions, announced today financial results for the first quarter ended March 31, 2021. It operates through two segments: TTEC Digital and TTEC Engage. Cision Distribution 888-776-0942 Our award-winning training bots help improve onboarding, speed-to-proficiency, and contact center KPIs. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. She is both a market-facing executive and a strong, cultural leader with a proven track record of building strategic value with C-level clients, employees, partners, and shareholders. a great experience to their customers, build customer loyalty, and grow their business. 0000025542 00000 n Denver Post Douglas County's TTEC to lay off 252 employees after client takes services in-house. TTEC Engage is a 60,000+ employee service company, with customers in more than 80 countries. The people, processes, and platforms to optimize your contact center. 0000004300 00000 n TTEC Names Cloud CX Technology Innovator Sean Erickson as Global Head Improve your business performance in any economic environment with our rightshoring and automation approach. Non-GAAP Operating Income marginsbetween 12.0 and 12.4 percent. 0000002727 00000 n 0000042702 00000 n Elevate your sales team through sales outsourcing, including a customized growth services playbook. Dann Sanders - Senior Principal, Sales Engineering Genesys EMEA - TTEC Restructuring and integration charges, net, Net income attributable to noncontrolling interest, Net Income Attributable to TTEC Stockholders, Net Income Per Share Attributable to TTEC Stockholders, Net Income Attributable to TTEC Stockholders Margin, RECONCILIATION OF NON-GAAP FINANCIAL INFORMATION, Asset impairment, restructuring and integration charges, Changes in acquisition contingent consideration, Adjustments to reconcile net income to net cash, Net cash provided by operating activities. ;TG9]'U-YVJ~+;;xH%rr.%n%J:p(PA8G0G8G0G8G0G8G0Gg>=Y,a,YF~A={ AEJ_W+J_W+J1e2dY,C1ee2fYdC?~1c=~qswk>|Yatq_ e endstream endobj 44 0 obj <> endobj 45 0 obj <> endobj 46 0 obj <>stream TTEC Engage is the company's global hub of operational excellence providing clients award-winning, turnkey customer acquisition, care, revenue growth, and digital trust and safety services. Improve your business performance in any economic environment with our rightshoring and automation approach. Humanify(R) @Home. Information Security SOC Analyst - RemoteAt TTEC, we're all about the Human Experience. What are two TTEC engage products? TTEC Digital Design, build and operate tech-enabled, insight-driven CX solutions, TTEC Engage Digitally-enabled customer care, acquisition, and fraud prevention services, "2021 is off to a strong start with record first quarter top and bottom-line financial results exceeding our plan," commented ReginaPaolillo, chief financial and administrative officer. Disconnected systems create disconnected customer experiences. ", About TTECTTEC Holdings, Inc.(NASDAQ:TTEC) is one of the largest, global CX (customer experience) technology and services innovators for digital CX transformation. Flexibility to leverage all workforce strategies to provide an optimized CXaaS delivery model. Your industry has its own set of challenges. And disconnected customer experiences create unhappy customers. Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital. ;@X[4Dkwe+`Pv[ZzAQLTGiWN}68 LYnUozim0/_ 0Rlpk&Td7gO And deliver CX at scale. TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced today financial results . An innovator in redefining the employee experience (EX), Koskovich will activate new models of EX which align to emergent principles of flexible work and service delivery, springboards for revenue growth. Tuchman continues, "I'm more excited than ever about our business. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. Customer experiences should be effortless be consistent be seamless make you feel something be personal be effortless Every experience your customers have with your brand is an opportunity to build a relationship - or lose one. 0000007344 00000 n To learn more visit us at https://www.ttec.com. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customerwhether it's face-to-face, online, over the phone, on social media, or via a mobile appsimple, personal and exceptional! One that tells you what happened in the past. TTEC reports financial results for the following two business segments: TTEC Digital (Digital) and TTECEngage(Engage). The Next Step in the CX Pioneer's JourneyTTEC pioneered the global CX industry almost 40 years ago when the company was founded by Tuchman. TTEC Holdings, Inc. (TTEC) Company Profile & Facts - Yahoo! base with new products and services 4. TTEC NAMES SHELLY SWANBACK AS CEO, TTEC ENGAGE - Yahoo! What if we told you that you could deliver personalized customer experiences across every channel at scale? Skilled at driving innovation globally and at scale, Shelly brings vertical industry knowledge, customer experience domain expertise, and strength in digital product development," said Ken Tuchman, chairman and CEO, TTEC. Director, Big Data/ML Engineering - Avtex Solutions, LLC 0000008248 00000 n Subscribe to TTEC's eNewsletter, Dialogue . AiThority TTEC Has Agreed to Acquire Avtex, a CX Technology Leader . AI and automation trends, The ultimate sales conversion highlight reel, High-tech goes all-in on contact centercloud, Voice of the customer best TTEC Holdings appoints COO of TTEC Engage | Seeking Alpha About Us | Customer Experience Company - TTEC TTEC Engage is a 60,000+ employee service company, with customers in more than 80 countries. H endstream endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj <> endobj 41 0 obj <> endobj 42 0 obj <> endobj 43 0 obj <>stream PR Newswire (US) Full Year 2022. Experience our comprehensive technology ecosystem. From omnichannel to messaging to automation and CRM, we've gathered all of the best CX technology platforms in one place so it is easy for you . Non-GAAP Earnings Per Sharebetween $4.14 and $4.32. We estimate the first half - second half 2021 mix as follows: We estimate the Digital - Engage 2021 mix as follows: This press release contains a discussion of certain Non-GAAP financial measures that the Company includes to allow investors and analysts to measure, analyze and compare its financial condition and results of operations in a meaningful and consistent manner. H\n0y Our analytic solutions help you understand the why behind every one of those whats so you are armed with ways to continually improve. abeN7 QkwUV $4=g^T`UU^BQYzrmE"qE5+zl^3d[ U]3 Z/_4 ^Qv"f&O61sK2 +u!c|n&j2W" NYDCJ$/ Outsourced customer experience and technology 0000002397 00000 n Risk Factors in our Annual Report on Form 10-K for the year ended December 31, 2020 and any subsequent filings with the U.S. Securities and Exchange Commission (the "SEC")and is available on TTEC's website www.ttec.com, and on the SEC's public website at www.sec.gov. The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. TTEC Announces Fourth Quarter and Full Year 2022 Financial Results We combine leading technology partnerships and the CX expertise to enable your success. 0000120061 00000 n Elevate your sales team through sales outsourcing, including a customized growth services playbook. journeys, 5 digital transformation TTEC Holdings, Inc. (TTEC) Q4 2022 Earnings Call Transcript 0000021593 00000 n Why TTEC Holdings Inc's (TTEC) Stock Is Down 15.90% | AAII Options New. Vice President, Enterprise Systems and Business Partner Services Digital CX Transformation leader to ignite next stage of growth. Learn about contact centre best practices, industry trends, and innovative approaches to keep your customershappy. Complementing TTEC Digital is our TTEC Engage business, which handles millions of last-mile customer interactions on behalf of the world's leading brands. With our customer experience BPO, technology, consulting, and analytics services, we deliver optimized customer care, tech support, sales, AI operations, and trust and safety solutions. For almost four decades, we've been helping our clients manage their front office and back office systems with a combination of human and automated solutions. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. From strategy to design to installation and ongoing support, our curated set of best-of-breed technologies will simplify your life and improve your customers'experiences. The result: Customer experiences that feel human even when they are not. Working with a contact centre outsource partner provides numerous cost and innovation benefits while improving the customer experience. There is nothing worse than a dumb bot. "The winners in the experience economy will be the brands that are customer obsessed and have the ability to deliver personalized, effortless experiences at scale," explained Ms. Swanback. "Sean has repeatedly demonstrated throughout his career how extraordinary results can be achieved from combining talented and motivated teams with breakthrough technologies," said Ken Tuchman. We use a blended contact centre training approach that combines AI-powered and live learning programs that improve speed-to-proficiency by up to 75% and employee NPS by as much as 18 points. 0000004257 00000 n The Company's nearly 60,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. Customer experience technology and services company TTEC Holdings ( NASDAQ: TTEC) said Charles Koskovich has been appointed COO of the unit, TTEC Engage. TTEC Digital, and our 1,700+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Our go-to-market platform is accelerating the adoption of our differentiated CX solutions and we continue to augment our organic growth with meaningful accretive strategic acquisitions. With the acquisition of Clarabridge, the XM platform now includes the ability to understand emotion, . He also held senior executive roles at Concentrix, Xerox and most recently, Arise Virtual Solutions, Inc. "My passion for this industry runs deep, and is rooted my initial experience as a front-line contact center associate more than 30 years ago. At TTEC, we help clients design, build and operate digital experiences, and provide the real-time CX analytics to be always optimising. Privacy Policy. _`q#!4i\6 d@O ,fa~QaLyuaJ[1x,SV*?^pS~:,z~o*_B51&Wy Introducing Twilio Engage, the customer engagement solution that uniquely captures first-party customer datain real timethat you can activate into personalized campaigns on any channel. 0000008134 00000 n 0000024733 00000 n We combine leading technology partnerships and the CX expertise to enable your success. TTEC Engage - Digitally-enabled customer care, acquisition, and fraud prevention services First quarter 2021 GAAP revenue for TTEC Engage increased 34.1 percent to $475.6 million from $354.7 . specific challenges. trailer <]/Prev 308380>> startxref 0 %%EOF 71 0 obj <>stream Director, Revenue Assurance (TTEC Digital) - Remote at TTEC Faced with high call volume, a major bank deployed an AI-powered messaging solution, successfully deflecting calls, increasing employee productivity, and improving CSAT. and reduce cost to serve. Flexibility to leverage all workforce strategies to provide an optimized CXaaS delivery model. Then manage and measure it all through a single platform to grow customer lifetime value. TTEC Engage - Digitally-enabled customer care, acquisition, and fraud mitigation services. Business transformation begins with innovative customer experience strategy and insights. End-to-end customer experience as a service platform combines strategy, analytics, technology, and operations. News Mar 2, 2021. Custom built to solve your specific challenges. Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital. "In the last 10 years, TTEC has doubled in size and more than doubled its profit. ;P~(9G?z#o7~#o7~#o_"\}f]"wM4x)>:I4Kpe T& endstream endobj 49 0 obj <> endobj 50 0 obj <> endobj 51 0 obj <>stream h1 04hJz\GMy~q` s endstream endobj 836 0 obj <>/Metadata 49 0 R/Pages 48 0 R/StructTreeRoot 51 0 R/Type/Catalog/ViewerPreferences<>>> endobj 837 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 838 0 obj <> endobj 839 0 obj <> endobj 840 0 obj <> endobj 841 0 obj <> endobj 842 0 obj <>stream 0000163192 00000 n 0000014537 00000 n TTEC expands European capabilities, announces Adam Foster as President of TTEC EMEA, TTEC Digital announces strategic CX partnership with Google Cloud. Our sales and revenue growth solutions help you acquire customers and increase customer loyalty and lifetime value. Which Is a Better Investment, TTEC Holdings Inc or ZoomInfo {b6{nen;Wx5[.Q\zD~M, o_U!C#"3>bl$`M\ ,`Gvg3xEjM^G6kPA]Z%[0k2/y,XceN-P/P/IO?? To learn more about how TTEC is bringing humanity to the customer experience,visithttps://www.ttec.com/, contactLiesl Perez[emailprotected]+1.303.551.1417, Cision Distribution 888-776-0942 Founded in 1982, the company's 51,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. I have undertaken formal Genesys training on both products. Leveraging next gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. From data to insight, and insight to business value. 0000041483 00000 n One that tells you what is happening in the present. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customerwhether it's face-to-face, online, over the phone, on social media, or via . TTEC Digital, and our 1,700+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). 0000030379 00000 n "A dynamic leader and industry visionary, he will drive initiatives that amplify our shared, core values.". READ THE CASE STUDY. Omnichannel, CRM, Automation, AI, we have them all. from 8 AM - 9 PM ET. 0000008880 00000 n The people, processes, and platforms to optimize your contact center. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. TTEC Engage - Digitally-enabled customer care, acquisition, and fraud mitigation services. 0000124652 00000 n Director, Revenue Assurance (TTEC Digital) - Remote Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. Yes, I would like to receive marketing communications regarding Qualtrics products, services, and events. 0000156137 00000 n AI and automation trends, High-tech goes all-in 28 0 obj <> endobj xref I'm beyond grateful for his contributions, proud of his accomplishments, and look forward to maintaining a lifelong friendship with him. TTEC Announces Fourth Quarter and Full Year 2022 Financial Results The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. 30 Years of Experience Building Innovation and Driving GrowthSwanback has more than 30 years of experience establishing and scaling innovative businesses with digital, analytics, strategic consulting, and technology-enabled services at the core. 0000017388 00000 n We help you design, build, operate, and. 0000032457 00000 n Xi"0`{7^ MYLr" Kt4Ci'L)`qB#1:GSHk8EV6.|*h@&z='^%A"4C&(i^'=;[\o^"AH:TU!7$>$V3_`V'uspEqb ~l?e% TTEC | LinkedIn With the intensifying focus on digital adoption, no one is more capable or ready than TTEC to help companies and their customers win in the experience economy. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. TTEC Announces Fourth Quarter and Full Year 2022 Financial Results. Reporting to Ken Tuchman, TTEC's Founder, Chairman, and Chief Executive Officer, Mr. Erickson will lead over 40K employees to deliver the contact center of the future, today. Guaranteed. 0000028000 00000 n XC0-4.2I8(4%n*J,&MA?Lz=ZDbcH+G? 0000194413 00000 n . Customized solutions for startups and hypergrowth with a people-first approach, deployed in a flexible, agile model. Revenue was $2.444 Billion, up 7.5 Percent and 9.4 Percent on a Constant Currency Basis. CX operations, outsourcing, and sales providing the talent and empathy of our award-winning front line team, because we understand that every interaction with a customer should build value, not destroy it. 0000125245 00000 n _? Empower your frontline employees Learn more. 0000008022 00000 n ", Tweet This:Digital-first is exactly what you want in an exec delivering customer engagement solutions at enterprise scale. TTEC Digital hiring Director, Data Science - Remote U.S. in United 0000054542 00000 n "Across the industries and geographies that we serve, improving the customer experience has never been more urgent. strategies for right now, Top customer service Reconciliation of Non-GAAP Income from Operations: Add: Asset restructuring and impairment charges, Add: Amortization of purchased intangibles, Add: Interest charge related to future purchase of remaining 30% for Motif acquisition, Less: Changes in acquisition contingent consideration, Less: Changes in valuation allowance, return to provision adjustments and other, and tax effects of items separately disclosed above. Remote contact center solution merges quality and security of on-site with cost structure and flexibility of work-from-home. As a Customer Service Representative - Automotive Enthusiast working remotely, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. To learn more visit us at https://www.ttec.com, Investor ContactPaul Miller+1.303.397.8641, Media ContactTim Blair[emailprotected]+1.303.397.9267, Cision Distribution 888-776-0942 Revenue Increased 25 Percent to $539.2 Million, Operating Income was $73.4 Million or 13.6 Percent of Revenue, (Non-GAAP $79.9 Million or 14.8 Percent of Revenue), Net Income was $50.4 Million ($59.7 Million Non-GAAP), Adjusted EBITDA was $95.9 Million or 17.8 Percent of Revenue, Fully Diluted EPS was $1.06 ($1.26 Non-GAAP), Bookings Increased 95 Percent to $170 Million in the First Quarter 2021. CE1Q And, one that helps you predict what will happen in the future. Onshore, offshore, nearshore, or at home with virtual software, we equip clients with the facilities, people, processes, and modern omnichannel technologies that build value across every interaction on all channels. Technology Ecosystem | TTEC Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. Fourth Quarter 2022. TTEC Digital is ideally suited to deliver these solutions on a global scale in partnership with the premier hyperscalers in the market," said Dave Seybold, incoming CEO, TTEC Digital. Because when it comes to the customer experience, your frontline employees must be happy to deliver experiences that make your customers happy. We have searched the marketplace to find the best CX solutions to meet our clients and their customers' needs. TTEC NAMES SHELLY SWANBACK AS CEO, TTEC ENGAGE. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, TTEC Announces Fourth Quarter and Full Year 2022 Financial Results, TTEC's Board of Directors Declared a Semi-Annual Cash Dividend, First quarter 2021 GAAP revenue increased 24.8 percent to, First quarter 2021 GAAP income from operations was, Non-GAAP income from operations, excluding restructuring and impairment charges, equity-based compensation expenses, amortization of purchased intangibles, and other items, was, First quarter 2021 Non-GAAP Adjusted EBITDA was, First quarter 2021 GAAP fully diluted earnings per share was, Non-GAAP fully diluted earnings per share was, During the first quarter 2021, TTEC signed an estimated, Cash flow from operations in the first quarter 2021 was, Capital expenditures in the first quarter 2021 were, First quarter 2021 GAAP revenue for TTEC Digital decreased 18.0 percent to, First quarter 2021 GAAP revenue for TTEC Engage increased 34.1 percent to, Margin of approximately 14.1 percent for TTEC Digital and 11.8 percent for TTEC Engage, Margin of approximately 17.3 percent for TTEC Digital and 14.7 percent for TTEC Engage. Our award-winning training bots help improve onboarding, speed-to-proficiency, and contact center KPIs. 28 44 Leveraging next gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. s\AxA t8BAGPa}GP{tptptptptptptptptptpVf)Y,e"KRf)T,E2KZ_>(}>c4x= FOi4x= FOi|Es%tB}b[/]>608GW Y endstream endobj 47 0 obj <> endobj 48 0 obj <>stream Diluted share countfor the full year is estimated between 47.2 and 47.6 million. TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global CX (customer experience) technology and services innovators for digital CX transformation, today announced that Shelly Swanback has . Swanback will partner with TTEC's Chairman and CEO Ken Tuchman and the Company's senior leadership team to accelerate TTEC's next phase of growth. 0000035148 00000 n Native CDP and native omnichannel together in one platform. Based off of 7,800+ reviews, the TTEC employees have rated the company at a 3.5 out of 5 stars. "I am excited to welcome Chuck back to the TTEC family. Customized solutions for startups and hypergrowth with a people-first approach, deployed in a flexible, agile model.